Refund Policy

At Sithabe African Craft Market, we stand behind the quality of our artisan products. If you're not completely satisfied with your purchase, we offer refunds within 30 days of delivery, provided items are unused and in original condition. Please note that custom or made-to-order pieces may have different terms. For detailed information about our refund process, eligibility requirements, and how to initiate a return, please contact our customer service team. We're committed to ensuring your experience with our premium home décor and gifts is exceptional from purchase through after-sales support.